If you have complaints about the fund management or our other services you are welcome to contact our complaint officer by phone, letter or e-mail.
Phone: +46 8 599 295 19
You can also contact our Head of Administration:
Phone: +46 8 599 295 13
The handling time is usually two weeks. If it would be longer than that you will be notified about it within two weeks. The reply is usually in writing. If you would be dissatisfied with the final answer you may turn to any of the below external institutions:
- Allmänna Reklamationsnämnden (www.arn.se)
- Konsumenternas bank- och finansbyrå (www.konsumentbankbyran.se)
- Swedish Court